ISO9001:200 Ocean Modules

Quality Management Feedback Collection

At Ocean Modules we are dedicated to continuously improving the quality of products, services, support and customer relations. We believe that every customer has the right to expect the highest level of quality in all aspects of our business association.

We are committed to a process of continuous improvement. The only judge of the quality of products and services delivered by Ocean Modules is our customers. Therefore, it is of fundamental importance that comments and suggestions are collected so that any areas of weak performance may be corrected.

As a recent customer of Ocean Modules, we would appreciate if you could provide us with a few minutes of your time to complete this survey. This data will be of great value to us as we aim to improve the quality of or future products and services for you and other customers.

Seven-character access code:

Which products and/or services have you acquired from Ocean Modules within the last year? Please select all that apply.

V8 Sii ROV(s)
Dive System(s)
Subconn Connector(s)
Other Retail Item(s)
ROV Operational Work
Support or Maintenance
Training

Based on your own experience, how would you rate the quality of products and services provided by Ocean Modules?

Extremely LowExtremely High
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How would you rate the quality of response from OM?

PoorWell
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How well have the products and services supplied by Ocean Modules suited your particular needs?

Not at AllVery Much
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How would you rate the delivery times of Ocean Modules?

Very SlowVery Fast
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How would you rate the communication skills of Ocean Modules staff that you have dealt with?

Very PoorVery Good
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Would you like to add any additional comments or suggestions?